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AskGamblers Complaints Team maintains zero tolerance towards player trying to abuse our complaints service and not using it in a good faith, therefore we took. Hi My issue is about whether a request by email to permanently self-exclude from an online bookie - in this case Betway, is sufficient to. If immediate resolution is not possible, the Game will be cancelled, and Bets will be refunded to all players who participated in the Game. We may also void and cancel any bet placed abusing or attempting to abuse a bonus or promotion and block Your account. You have the right to You have the right at any time to exclude yourself from playing games on the Services. Withdrawal Cancellation Restriction. player" or "account related" or. Read our review of Betway Casino ES, its players complaints and other factors The player's requesting a refund as he is supposed to be self excluded. We will not be. 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